الشحن
Where we deliver
We deliver to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
What delivery costs
Delivery charges vary by address. The configured standard delivery fees are listed below. Your final delivery fee is shown at checkout before you pay.
| Emirate | Standard delivery fee |
|---|---|
| Dubai | AED 40 |
| Sharjah | AED 50 |
| Ajman | AED 50 |
| Abu Dhabi | AED 60 |
| Ras Al Khaimah | AED 60 |
| Umm Al Quwain | AED 60 |
| Fujairah | AED 70 |
Paid delivery-window extras, where selected, are shown separately before you pay. Please contact us before placing an order for a remote location or a time-critical delivery.
Each order is delivered to one address. If you are sending to several people, please place a separate order for each — that way every recipient gets their own date, window and card message.
Same-day delivery
Order before 6:00 PM UAE time for same-day delivery on eligible products and addresses, subject to availability. After 6:00 PM, the earliest standard delivery date is the following day; some products require additional preparation time. Check the date and window on your chosen product before adding it to your cart. Products requiring advance preparation have longer lead times. Contact us before ordering if you need a time-critical delivery.
Choosing your date and window
You choose both on the product page before adding your gift to the cart, and we deliver every day of the week. If you need a specific hour rather than a window, message us first and we will tell you honestly whether we can promise it.
The recipient's details
Please give us the recipient's full address and a working mobile number. Our drivers often need to call on arrival — a tower name with no apartment number, or a phone that is switched off, is the most common reason a gift arrives late. If you are happy for us to leave the gift with a concierge or reception desk when the recipient is out, say so in the note to the florist and we will do that where the building allows it.
If it is a surprise
Tell us in the note to the florist and we will not call the recipient in advance to arrange a time. We may still need to call on arrival to find them.
If the recipient is not there
We will try to reach them, and then you. Because flowers cannot sit waiting in the heat, we agree the next step with you quickly. Please contact us to confirm the arrangements and any charge for a second delivery attempt.
Delays outside our control
Severe weather, road closures, building access rules and public-holiday traffic can all affect a delivery. We will tell you as soon as we know, and agree what to do.
If something is not right when it arrives
Please see our Refund and cancellation policy. It explains how to report a problem and the remedies available.
Talk to us
WhatsApp +971503001290 · info@bloomistryuae.com · daily, 9:00 AM to 11:00 PM.