Frequently Asked Questions
Quick answers to the questions we hear most. Can't find yours? Call or WhatsApp +971 50 300 1290 or email info@bloomistryuae.com.
Where does Bloomistry deliver?
We deliver across the UAE from our Dubai studio in Ras Al Khor. Fees and details are shown at checkout and in our shipping policy.
What are your hours?
We operate daily from 9:00 AM to 11:00 PM, with an exclusive 12:00 AM midnight delivery slot available on the product page for a small surcharge.
Can I deliver a birthday surprise at midnight?
Yes — choose the 12:00 AM slot when ordering and we hand-deliver your arrangement at the very first minute of the day.
Are the flowers made in advance?
No. Every arrangement is handcrafted to order by our florists, so your flowers are built fresh for you. Showpieces like the Giant Rose Teddy need 4–5 days' advance notice.
Can I add chocolates, balloons, or a gift to my order?
Yes — on any product page you can add Schokorize chocolates, Ferrero Rocher, helium or personalised balloons, number foils, a plush teddy, a designer perfume, or gold acrylic name plates and message boards (English or Arabic). Everything is delivered together with your flowers.
Can I include a personal message?
Yes — add a card note at checkout, or choose an engraved acrylic message board for a keepsake that outlasts the blooms.
What is a Reaction Video?
Tick "Reaction video" on the product page and our delivery team will discreetly film the moment your gift is received and share the clip with you — perfect for surprises sent from afar.
How do money bouquets work?
You provide the currency notes, and our florists fold and arrange them by hand with fresh roses into the design. A gift and a keepsake photo in one.
How do I keep the flowers fresh?
Bouquets: trim stems and refresh the water daily, away from direct sun. Boxes: a little water into the foam every day or two. Hydrangeas: a light daily mist.
Do you handle corporate orders?
Yes — lobby installations, client gifting, events, and flower subscriptions, with invoicing available. See our corporate collection or email us to set up an account.
Is the site available in Arabic?
Yes — Bloomistry is available in English and Arabic; use the language selector on the site.